Effective October 29, 2026
These terms apply to services provided by Curb Cowboys, LLC ("Curb Cowboys," "we," "us") to you, the customer. By signing up for or using our service, you agree to these terms.
Curbside plans include rolling up to two carts to the curb the evening before your scheduled pickup and returning them to their usual spot on pickup day, with a photo sent each time. Fresh plans include cart washing on a monthly schedule. Add-ons and one-time services are as described at signup.
We follow your local hauler's schedule, including holiday changes. We are not responsible if a hauler misses or delays a pickup, rejects a cart because of its contents, or changes its schedule without notice. If we miss a scheduled service on our end, contact us and we will make it right, typically with a service credit.
We may delay or skip service when weather or conditions make it unsafe. We will notify you when that happens.
Carts are typically owned by your city or hauler. We handle them with care, but we are not responsible for normal wear, pre-existing damage, or damage caused by the hauler, weather, animals, or third parties. Any claim for damage caused by us must be reported within 7 days, and our liability is limited to the cost of repairing or replacing the affected cart.
Subscriptions are billed automatically in advance on a monthly or annual basis using the payment method you provide, until you cancel. Prices are as shown at signup. If a payment fails, we may pause service until it is resolved.
Founding member rates stay the same for as long as your subscription remains active without cancellation. If you cancel and later rejoin, current pricing applies.
You may pause or cancel at any time by contacting us. Cancellation takes effect at the end of your current billing period, and we do not provide refunds for partial periods. Annual prepaid plans may be refunded for unused full months at our discretion.
Gift subscriptions are prepaid for the term purchased, do not automatically renew, and are non-refundable once service begins.
By opting in, you agree to receive service-related text messages from Curb Cowboys, including pickup photos, schedule updates, and billing reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.
We may update these terms from time to time. We will give at least 30 days' notice before changing the price of an active subscription.
These terms are governed by the laws of the State of Louisiana.
Curb Cowboys, LLC
390 Forty Oaks Farm Road
West Monroe, LA 71291
[email protected]